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Stop, check, report


Spot & Report Scams

Spot & Report Scams

Got a suspicious message or email? Forward it to us so we can investigate:

  • Emails: phishing@virginmediao2.co.uk
  • Texts: send to 7726

Your quick action helps stop fraud before it spreads.

Don't Share Your Details

Don't Share Your Details

If someone claims to be from Virgin Media O2 and asks for a one-time password, PIN, or your personal details — it's a scam. We'll never ask for that info. Hang up and call us directly:

  • O2: 202 (O2 mobile) or 0344 809 0202
  • Virgin Media: 0345 454 1111
Speak Up, Stay Safe

Speak Up, Stay Safe

Fraud prevention works best when we all get involved. Share what you've seen with friends and family, and help protect others. Together, we can keep your data — and your community — secure.